Returns & Exchanges
Any returns or exchanges?
Returns for sold goods are not allowed unless I've sent you a defected/incorrect order.
Handmade products are not always perfect, I do try my very best to send your items out in 101% good condition. But in the event that I don't, do not panic.
Things can be fixed. Simply drop me an email at firstname.lastname@example.org with photos of your defected/incorrect item and we'll sort it out.
The product has to be returned
- in sellable condition
- unused or unworn
- within 5 days from when you've received your order
- via registered postage
I don't want the item anymore. I want a refund.
Well, too bad, you gotta live with it because I'm not responsible for your fickle mind. I get it, I buy things on impulse too but it's my problem, and I'll deal with it on my own.